Our professional services ensure that you can rely on Vega to provide complete turnkey solutions to your requirements; from initial needs analysis, consultancy, system and solution design, to implementation, project management, training, and technology adoption.
SITE ASSESSMENT AND SURVEY
We conduct a high-level on-site assessment as part of the proposal process. Once we proceed with the project, we then carry out a more detailed survey. To support this, our surveyor comes on-site with your project liaison. Utilizing consultative briefs, checklists, and technical assessment tools, the surveyor walks through the solution requirements and ascertains any site-oriented information which may be pertinent to the solution proposal and deployment. Survey and assessment information is then collated and utilized by our Technical Project Manager to ensure that our solution proposal is entirely compatible with your network and building infrastructure.
SYSTEM DESIGN
Our System Design team is highly qualified to ensure the utmost standards of design quality.
Our team utilizes the information collated from consultation sessions, site assessments, and surveys to plan and better provide you with the most efficient solutions. In collaboration with your account manager and project team, our designers devise and cost out the best value solution for the short, medium and long-term requirements. Our solution proposal documents are published with version controls, enabling all parties to track the solution development and agree on final proposals. Our systems design services are available both as an integrated process of our solution delivery and as a consultative service for:
- Customized design of Audiovisual systems
- Evaluation of third-party solution designs
- Technology review and evaluation sessions
- Third-party solution verification
- Creation of “Invitation to Tender” (ITT)
- Production of conceptual solution drawings
- Production of as-built system schematics, cable schedules, elevations, and rack layouts
PROJECT MANAGEMENT
All our project managers are certified technology specialists who can provide you with the industry’s best practices in project management expertise.
We ensure project deliverables and milestones are delivered, as we define communication channels and resources. We thoroughly assess risks and put contingency plans in place. The dedicated Project Manager coordinates the supply-chain and logistics, controls the budget, and keeps you informed of any changes. The assigned project manager can ensure the quality of the engineering work involved in the project, coordinate user training, and produce handover documentation for the support team.
We assure our clients of:
- A project manager as the single point of contact throughout the project
- Complete procurement management
- Complete delivery management
- Single point of accountability and responsibility
TRAINING
The most common contributing factor to poor return on investment in technology is a lack of ‘adoption’ by the intended users of the solution.
We view application training as fundamental to the handing over of any solution. With this in mind, we offer our User Applications Training Program with every significant solution deployment. This ensures that you and your team get the most comprehensive adoption and engagement in the solution; and therefore, gain an optimal return on your investment.